Business Travel Insurance
Read our Frequently Asked Questions regarding business travel insurance.
Are you an Expat? See FAQ about Expatriate insurance.
Need a business travel or expat insurance for your company?
With business travel insurance, your employees are covered on all trips.
Contact us and we will get you the travel insurance that suits your company's needs.
5 common questions and answers
Where do I find my travel insurance policy number?
In order to find your insurance number you can contact your employer. You will need your policy number e.g. when you file a claim to If or when you are in contact with our assistance partner.
Your employer may have activated your access to see your insurances at our digital log-in service Employee Pages. Employee pages is a digital service for you who have insurance through your employer. Check with your employer to get it activated.
Where do I find information on my travel insurance coverage?
You can find general information about the business travel insurance here. For more detailed information, please contact your employer or log on to our digital log-in service Employee Pages.
Where do I get my travel insurance card?
You will receive a link from your employer to download your mobile travel insurance card. The card can be added to your phone’s wallet app. It includes your company’s name, policy number and the contact details for the travel emergency assistance service. You will need the policy number, for example, when filing a claim with If or contacting the travel emergency assistance provider.
What clinics or hospitals can I use abroad?
We recommend contacting our assistance partners. The standard of the hospitals/clinics can vary between countries and our assistance partners will help you find the best preferred clinic in their quality controlled network. They can also, in most situations, place a guarantee of payment. and monitor your treatment.
Emergencies: contact local emergency number
Other 24/7 medical assistance: contact +358 10 19 16 99.
How do I file a business travel claim?
If you have already paid the costs for your treatment or have other costs due to travel claim, you can fill in a claim form and find more information about filing the claim and what documents you may need to send us.
If you are seeking compensation for other persons covered by the insurance, you need their full name, date of birth and contact information.
Please keep all medical documentation like medical reports, prescriptions and receipts, as we may ask them from you later on.
If handles your claim without any delay but at least within 30 days. We will send you the decision by email or via your If My Pages or Employee Pages. File your claim within one year from the date of the expense.