Customer service for Private Customers

We provide you with personal service every day! You can take care of your insurance and claims matters quickly and easily via phone.

For service in English, select 9.

Call +358 10 19 19 19

Phone

Call +358 10 19 19 19
For service in English, select 9.

Mon–Fri 8–18, Customer service
Mon–Fri 9–15, Claims matters, in emergencies 24/7.

Exceptional opening hours for customer service

My Pages

As If´s customer you can handle your insurance matters and report your claim on My Pages. My pages are only in Finnish and Swedish.

Exceptions in opening hours for customer service

Exceptional Opening Hours 2026

Ascension Day 14 May: closed
Midsummer’s Eve 19 June: closed
Christmas Eve 24 December: closed
Christmas Day 25 December: closed
New Year’s Eve 31 December: 8–13

The prices and recording of phone calls

Numbers beginning with 010

Calls made from a mobile phone are charged at your operator’s standard mobile rate. When calling from a landline, the charge is a local network charge.

We record some of our customer phone calls. We use the recordings to develop our quality of service as well as training our employees. The recordings are only handled by a select group of people, who are bound by a confidentiality agreement.

Claims matters and reporting your claim

If you want to report your claim, please call If's service number +358 10 19 19 19 and choose "9" for service in English.

You can also easily and quickly report your claim on My Pages. My Pages are currently available in Finnish and Swedish.

Insurance offer

You can get an insurance offer for your car, home and travel by calling our customer service at +358 10 19 19 19.

Check our insurances

Company customer? Contact

Frequently asked questions

Does If provide services in English?

We serve our English-speaking customers by phone at +358 10 19 19 19. Choose "9" for service in English.

You can also read about our insurance products in our English insurance guides and terms and conditions.

Are My Pages available in English?

Currently we only provide My Pages in Finnish or Swedish.

How can I report my claim?

We have gathered instructions for you on our claims pages on how to easily report your claims.

Read instructions and report damage