If your insurance premium payment is late, we will send you a payment reminder 14 days after the due date. You will always also receive a notice of the payment reminder. We will add a EUR 5 reminder fee to the overdue insurance premium. We will also charge a penal interest, which will be added to your next invoice.
It takes a few banking days for payments to be registered, so we may sometimes remind you of an unpaid invoice before your payment has been registered. If you have paid the invoice, the reminder is unfounded. You can call us to check your invoice status.