home insurance for a flat or a terraced house

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If home insurance never fails. Over 90% of the compensation claims we receive get approved. How many others can claim the same?

Home insurance is intended for your home and movable property. Home insurance taken out for a flat covers property such as furniture, telephones, appliances and kitchen cabinets. It may also cover expenses from temporary accommodation and damages caused to others. If you wish to insure your detached house, you can read about home insurance for a detached house.


  • Covers the property that matters to you

    If your telephone breaks our comprehensive home insurances have you covered.

  • Pay your premiums in 12 instalments

    You can choose to pay your premiums in up to 12 instalments by calling our customer service.

  • Finland’s best claims services

    We provide you with smooth service and quick compensation.

What home insurance covers? ExtensivePlus Extensive Basic
Property aged 3-4 years compensated at full value

The age of many items affects the amount of compensation paid for them. This effect is the smallest on the ExtensivePlus level of cover.

Usually, the value goes down every year after purchase. For example, the value of appliances and bicycles is reduced by 9%, the value of spectacles by 15% and the value of mobile phones by 25% each year.

With ExtensivePlus cover the value of certain property, such as computers and mobile phones, will be considered to be the same for an additional two years. Many other items get an additional three years.

Examples:

  • Your smartphone, that was purchased in 2016, breaks in 2018. ExtensivePlus home insurance covers your phone at full value.
  • Your bicycle, that was purchased in 2016, gets stolen in 2020. The value of the bicycle under the ExtensivePlus home insurance is 91% of the value of a new bicycle, because a 9% annual depreciation applies to the last year.
Compensation for an individual item up to EUR 17,000

On the ExtensivePlus level, the compensation for an individual item can be up to EUR 17,000. On lower levels, the maximum compensation for an individual item is EUR 5,000. 

Items that are within these limits are automatically included in the home insurance and do not need to be separately listed. If you have items that are more expensive than this, you can insure them separately by contacting our customer service.

Bicycles are an exception and are compensated up to EUR 5,000 on the ExtensivePlus level. On other levels, the maximum compensation for a bicycle is EUR 2,500.

Better luggage cover

If home insurance policies cover the items that you travel with the same way it covers items at home. The deductible for luggage is usually the same as that of your home insurance (primarily EUR 150 or EUR 250).

On the ExtensivePlus level the deductible for luggage is only EUR 50 when you travel abroad. The reduced deductible applies to luggage loss of up to EUR 3,500 during travel abroad.

The ExtensivePlus level also covers up to EUR 500 of cash on trips abroad, making you well protected against pickpockets. On other levels, the upper cash limit is EUR 100.

Breakage, falls, dents and other unexpected damage

If home insurance covers movable property that breaks suddenly and unexpectedly in any situation.

There is no separate list of causes for covered losses. You will be compensated as long as the loss was sudden and unexpected. (The insurance does not cover wear and tear caused by regular use, slow corrosion or items broken on purpose, for example.)

Examples of covered losses:

  • Your mobile phone falls onto the pavement and the screen breaks
  • Your dishwasher or washing machine suddenly breaks
  • Your television falls over when you are hoovering
  • Your camera falls into water from a rowing boat
  • Smoke comes out of your laptop and it will not turn back on
Fire, water leakage or electrical damage

We will cover damage to your movable property caused by fire, smoke or a direct strike of lightning, for example.

Leakage in HPVAC pipework or a washing machine, for example, can wet structures and movable property and cause extensive damage. Our leakage cover covers water damage caused by leakage in your home.

For example, if an electrical appliance breaks down due to a short circuit, we will compensate for the damaged appliance.

Theft or vandalism

We cover losses due to theft, vandalism, burglary or robbery at your home or outside it.

Examples:

  • When you return home from a trip, you notice that your home has been broken into. The front door has been broken and some of your property taken. We will compensate for the stolen property.
  • You have left your bicycled locked at a railway station. When you return to the station your bicycle is gone. We will compensate the monetary value of the bicycle.
Natural forces

Natural forces, from storms to hail or flood, may cause extensive damage. We will compensate for such damage under the cover against natural forces.

Temporary accommodation

If your home becomes uninhabitable due to a fire, water damage or other insured event and you need to temporarily live somewhere else, we will compensate up to 85% of the costs accrued from temporary accommodation.

We can also provide help with finding temporary accommodation and your wishes on matters such as location and parking space are taken into account.

Example: A fractured pipe causes water damage to your floor and it needs to be replaced. You cannot live in your home during the two-week drying and renovation project. We will compensate 85% of your hotel accommodation costs until the renovation work is completed.

Temporary accommodation can be covered for up to 12 months. It is also possible to claim compensation for moving costs and costs from storage of movable property during renovation.

Permanent fixtures

If home insurance covers permanent fixtures of your home in covered events. Permanent fixtures include floor surfaces, wallpaper, kitchen cabinets and permanent bathroom fixtures, for example.

Example: Your dishwasher unexpectedly releases water onto your laminate kitchen floor. The insurance covers renovation of the laminate floor and kitchen cabinet framework. Repair or replacement of the broken dishwasher is covered as damage to movable property under Extensive or ExtensivePlus home insurance (see Breakage, falls, dents and other unexpected damage). Repair or replacement of the dishwasher is not covered under Basic home insurance.

The real estate insurance of the housing company covers structural damage, such as drying of concrete floors.

The maximum compensation for permanent fixtures is EUR 10,000.

Luggage loss or damage

We will compensate for luggage loss and damage, such as theft and delay of luggage. Broken items are also covered by ExtensivePlus and Extensive insurance policies.

Liability and legal proceedings

We will cover property damage or bodily injury caused to a third party by you or a person living in your household up to EUR 200,000.

We will compensate for legal expenses of disputes and criminal cases in matters involving you as a private person up to EUR 10,000. The insured persons also include any persons living permanently in your household. The deductible for legal expenses cover is 20% of the costs and at least EUR 170.

WHAT DOES A HOME INSURANCE COVER?

If home insurance covers

  • furniture, appliances, electronics, clothing and hobby equipment;
  • valuables, such as jewellery, paintings and instruments;
  • permanent fixtures, such as surface materials of a flat and cabinets;
  • home improvements, such as a renovated kitchen or sauna;
  • loss or damage caused by you or your family member to other people;
  • loss or damage to rented or leased movable property; and
  • costs from temporary accommodation needed due to a loss event, among other things.

FINLAND'S BEST CLAIMS SERVICE WITHOUT SUDDEN PRICE INCREASES

When you take out a home insurance from If you can rest assured that the price of your insurance also remains low in the future. All of our offers are continuous, and the price of your insurance will not sky-rocket after the first year. Your premiums will not pay for offers used only to attract new customers because we rely on skilful risk assessment instead of temporary offers. We can also promise you that our claims service runs like it should – quickly and effortlessly. Our customers can prove it, as 92% of them are satisfied or very satisfied with the processing of their claims.

TELEPHONE AND HOME INSURANCE

Loss or damage to a telephone is the most commonly compensated damage covered under home insurance. If you have an Extensive home insurance policy, we will compensate loss or damage such as a broken screen, water damage or theft. For example, if you accidentally drop you phone on the ground and the screen breaks, the damage is covered under Extensive home insurance. If you have new electronics, such as an expensive smartphone or laptop, we absolutely recommend the ExtensivePlus home insurance. Under ExtensivePlus home insurance the age of your phone does not affect the amount of compensation if the loss or damage occurs on the year of purchase or in the two subsequent years.

WHAT DOES “HOME INSURANCE WITH LIABILITY INSURANCE” MEAN?

Liability insurance covers injury or damage you have caused to another person or another person’s property. For example, many lessors require tenants to take out a liability insurance in case the tenant causes damage to the property. Liability insurance may also cover medical fees of another person and other loss or damage for which you or your family member is liable. If’s home insurance also includes a liability insurance. You home insurance policy’s level of cover only affects the cover of your property.

MOVING AND HOME INSURANCE

Home insurance covers loss or damage caused when moving. All you have to remember to do is transfer the cover of your home insurance policy to your new address. You can do this in advance or right after you have moved. During the move, If’s home insurance covers both locations and loss or damage to the property being moved. All the best with your move!

 DID YOU HAVE AN ACCIDENT?

Our quick claims service helps you when an accident occurs. See instructions for submitting a claim.

Home insurance terms and conditions and guides


  1. Private customers
  2. Insurances
  3. Home insurance
  4. Home insurance for a flat or a terraced house