Corona virus information

Information for our customers. We at If are following the Corona virus pandemic with great interest and bringing you the most up-to-date information on it to this page. 

What does sickness insurance cover?

We urge our customers to follow the latest information issued by the Finnish Institute for Health and Welfare (THL) on coronavirus and to follow THL's guidelines.

If you have serious symptoms, you should contact you local healt centre according to THL. Non-serious symptoms should be treated at home.

Any treatment costs incurred by coronavirus will be covered by health insurance as usual. This also applies to public healthcare costs and prescription medicines (e.g. painkillers). Corona tests will only be covered if the doctor has referred to it and THL criteria is met. Tests are not covered if, during the time of testing, a person is symptomless or exposed and without symptoms. The insurance also does not cover testing for coronavirus antibodies, coronavirus tests required for traveling, or corona certificates. 

If Health Insurance customers have access to If Health services such as health advice and the remote doctor service. The remote doctor service can provide you with advice and assistance from a doctor or nurse without needing to book an appointment.

Illnesses that do not require a physical examination, such as the common cold, allergies, stomach complaints, and skin conditions, or renewing a prescription can all be handled via the remote doctor service.

Questions and answers: Coronavirus and sickness insurance

What does travel insurance cover?

FAQ: Coronavirus and travel insurance

How do we compensate journey cancellations?

Destination Journey begins no later than Additional information
Other countries and Finnish destinations (excluding the areas mentioned below)
25 March, 2020
North Rhine-Westphalia, Germany
Tyrol, Austria
22 March, 2020
16 March, 2020 Excluding regions of Veneto, Lombardy, Piemonte, Emilia-Romagna (trips to these destinations should have starter 9 March)
South Korea, Iran
9 March, 2020
China, Hong Kong, Macao
31 March, 2020 Journey must have been cancelled by 3 March, 2020