Business Travel Insurance
Read our Frequently Asked Questions regarding business travel insurance.
Are you an Expat? See FAQ about Expatriate insurance.
5 common questions and answers
In order to find your insurance number you can contact your employer. You will need your policy number e.g. when you file a claim to If or when you are in contact with our assistance partner.
Your employer may have activated your access to see your insurances at our digital log-in service Employee Pages. Employee pages is a digital service for you who have insurance through your employer. Check with your employer to get it activated.
You can find general information about the business travel insurance here. For more detailed information, please contact your employer or log on to our digital log-in service Employee Pages.
Please ask for a travel insurance card from your employer. The card includes your company name, policy number and contact information of our travel assistance partner. You will need your policy number, for example when you file a claim to If or when you are in contact with the assistance partner.
You may also download a travel insurance card directly to your smartphone. Ask your employer or download it by filling in this form (in Finnish).
We recommend contacting our assistance partners. The standard of the hospitals/clinics can vary between countries and our assistance partners will help you find the best preferred clinic in their quality controlled network. They can also, in most situations, place a guarantee of payment. and monitor your treatment.
Emergencies: contact local emergency number
Other 24/7 medical assistance: contact +358 10 19 16 99.
If you have already paid the costs for your treatment or have other costs due to travel claim, you can fill in a claim form and find more information about filing the claim and what documents you may need to send us.
If you are seeking compensation for other persons covered by the insurance, you need their full name, date of birth and contact information.
Please keep all medical documentation like medical reports, prescriptions and receipts, as we may ask them from you later on.
If handles your claim without any delay but at least within 30 days. We will send you the decision by email or via your If My Pages or Employee Pages. File your claim within one year from the date of the expense.
Need a business travel or expat insurance for your company?
With business travel insurance, your employees are covered on all trips.
Contact us and we will get you the travel insurance that suits your company's needs.